Hollywould Knits

Welcome to the Wild Wild West

January 17, 2009 | 11:22 pm

Today started out like every other Saturday. I got up, drank some coffee and did some knitting. Sometime this afternoon it snowed.

Of course The Girl ran outside ‘cos it doesn’t happen all that often. Notice her hat? One of the things I knit while I wasn’t blogging. The yarn is that Louet Bonnie in the Cold Spring colorway. I like the yarn but didn’t like the knots.

Later we had dinner. Steve West cooked tilapia with mango salsa, mashed potatoes and greens. It was delicious.

A few minutes ago, the po-po arrested three men at gunpoint on the sidewalk in front of the house. One of them had to be retrieved from our side yard. I betcha he wasn’t expecting our locked privacy fence to be in his way. The cops carried his sorry ass down my front bank, right through my hibernating flowers. I hollered to those fuckers about that one but it did no good. I’ll have to survey the damage in the morning. Why couldn’t they use the stairs?

Apparently the guys they arrested had been involved in stealing a car. I don’t know where the car was but I heard one of the cops say they were doing 100 mph down my street. The speed limit on my street is 35 mph. Did I mention the snow has gone to rain and that’s it’s freezing? Um, yeah. The way things have been around here lately, I’m just glad bullets didn’t fly.

I can’t wait to see what tomorrow brings.

Topics: Fucktards, Knitting, Strangeness, The Girl | No Comments »

Comcast, again…

January 16, 2009 | 8:43 pm

…or is it still? I just received my 7th call from Comcast “customer service” today. The first call was around 2 pm. That woman was calling to check my service and make sure it was working because techs had been out this morning and fixed it. I told her I was at work, she was calling my cell phone and the reason she was calling my cell phone is becaue the billing department thought it was the only way to get Comcast to keep their service appointment. If they called and got through on my home line – the one I was having trouble with in the first place – they would close the trouble ticket and cancel my service appointment. She gets all that and we end the conversation. She calls back about 10 minutes later and tells me that the crews haven’t actually solved the problem and they are still working on it. Hmmm…I thought she said it was fixed this morning? How is it after 2 pm and it still isn’t fixed? No way I am giving up my appointment as they can’t assure me it’s fixed as evidenced by her phone calls and the bad information she is passing along. I get two or three more calls from Comcast people throughout the day wanting to find out if I have service. Unbelievable. I refuse to give up my appointment. So the last mother fucker calls and I get into it with him. I am frustrated and I say so. He’s trying to bully me into giving up the appointment “If we come out there and there is no problem we are going to have to charge you for the service call”. Can you fucking believe that? I tell him to shut it all off. They can’t keep my internet/cable/phone all working at the same time I don’t need it. That mother fucker starts little ladying me and trying to manage me! Tells me shutting it off is unreasonable. I tell him paying for services I don’t receive is unreasonable. I tell him 7 phone calls in one day is unreasonable. I tell him canceling my service appointments WITHOUT MY KNOWLEDGE is unreasonable. I ask him to get me to someone who can adjust my bill and shut my shit off and he says he CAN’T - get this I HAVE TO CALL ANOTHER NUMBER! Amazing isn’t it? Oh, that stupid cock-sucking piece of Comcast shit let it drop that 9 of my neighbors have been experiencing trouble too. Gee you stupid piece of shit don’t you think it would have been better to say something about that sometime earlier in the week? Say, Wednesday? Don’t you think all this shit might have gone down differently had someone at Comcast said “we’ve got reports from your neighbors of trouble too and we are going to be out there and this date to fix the problem. We shouldn’t have to be inside so you won’t need a service appointment.” No. That would be too fucking logical. Nobody at Comcast knows what the other is doing. Nobody at Comcast has up to date notes on anything. I am so frustrated at this point that I can barely see straight. Steve West is calling over there to get our bill adjusted because I can’t do it without cussing someone out and that isn’t fair. It’s not the poor schmoe in billings fault that the company they work for is a piece of shit. Although I do wonder how they can live with themselves for working at a company that just lives to ass rape it’s customers at every turn. Oh, get this. Steve West called over there and asked to speak with a supervisor about these problems we’ve been having. After going around with the rep for a minute the dude says “well really you should call the complaint line.” Steve West gets that number and calls it. It’s for the MIAMI area. Where do I live? Oh yeah, that’s right, ATLANTA! Seriously. Seriously?! It’s like they give every person who hires on at Comcast training in how to be a complete idiot and irritate their customers to the point that they are investigating ways to get around having to have Comcast for anything!

Topics: Fucktards | No Comments »

Comcast cares?

January 14, 2009 | 10:52 pm

Someone needs to explain to me what exactly Comcast cares about. I think it cares about my money. It cares about having my money in it’s giant pocket. I can tell you now that Comcast does not care about my service. Comcast does not care about giving me the services I pay for every month.

My internet and phone service work sometimes. They are both constantly down. Steve West called last night about it and scheduled an appointment for a tech to come out this Thursday, 01.15.09. Tonight the phone rings once. It doesn’t ring again. About a half an hour later I get around to checking the caller ID. It’s a call from Comcast. I go to check the voice mail and have no dial tone. Figures. This is what our appointment is for, right? I finally get dial tone and retrieve my message. It’s some woman from Comcast calling to say that since they got through to my voice mail my phone must be working and they are closing out the ticket. She said there would be a tech in the area tomorrow dealing with noise on the line and if our service is weird tomorrow that’s why. She doesn’t leave her name or phone number. After 5 very frustrating phone calls – I don’t know if it was my phone (probably) or Comcast disconnecting me (it’s happened) – I call through on my cell and get a customer service rep – let me just point out the oxymoron that is that title at Comcast. I tell him what’s happened and he’s very sympathetic. That’s nice but it doesn’t fix my problem. He can’t find a reason why Comcast has closed out my ticket and canceled my appointment. I ask him what I have to do to get Comcast to honor the appointments they make with me and he replies “I don’t know. I don’t know what to do about that, but I understand your frustration.” What do I do with this? I ask him to transfer me to billing so I can get some credits. I finally get to a woman over there – after I hang up and call the appropriate number because the billing department he transfered me to couldn’t transfer me to the Atlanta billing office. Efficient, huh? The billing woman tells me she can’t credit me until the problem is resolved. I ask her how I am supposed to solve the problem when I can’t get Comcast to come out to my house? How do I solve the problem when Comcast cancels my appointments. I say APPOINTMENTS because Comcast did this to us last month, too. Scheduled and then canceled the appointment. We finally got a tech out here, she fixed the problem and it was good until this past Monday. Now the cycle is resetting. It’s like fucking Groundhog Day. Billing woman schedules a new appointment for Saturday and puts my cell phone number down as the contact in the hopes that rearranging the numbers will get them to keep the appointment. Then she offers me three months of inside wiring maintenance FOR FREE!!! because of all my trouble. Seriously. I ask her how I would ever suspect my inside wiring is bad when they can’t keep the signal coming into my house long enough to find out? She couldn’t believe I didn’t want to take advantage of that awesome offer. I told her all I wanted was for someone to come out here and clime up this pole and fix my internet and phone and give me what I pay for. Nothing more, nothing less.

This Comcast service hasn’t ever been reliable. If the cable is working it’s the internet & phone that’s out. If the internet & phone are working you can bet the cable will be out. Calling into customer service is a lesson in frustration. At this point I am going to call AT&T and see what they can do for me.

p.s. I don’t know when I’ll be able to post this but the time right now is 9:49 pm on 01.14.09

p.p.s. it went. I may die of shock

Topics: Fucktards | 2 Comments »

Does this box make my ass look big?

January 14, 2009 | 12:56 pm

Just got this at work. It’s addressed to me and weighs 3 lbs. Moms says it’s one of many to arrive from my sister for my birthday. I am not allowed to open it until tomorrow even though it says “OPEN IMMEDIATELY — CONTENTS MAY BE PERISHABLE” on the box. The proof is in the photo.

If my sister keeps giving me gifts of delicious food y’all may never see a picture of me on this blog again. Ever.

Topics: Awesomeness, \m/ | No Comments »

Oh, hi!

January 13, 2009 | 7:39 pm

Been gone. Nowhere good, just not here on the blog. I survived the holidays and am just waiting for spring. I was updating my Ravelry and thought I would throw it up here too. I knit this sweater for The Girl. It’s top down following Barbara Walker’s direction and it turned out pretty well. She wears it so that’s high praise. Oh yeah, I used Shepherd’s Wool on size 9 needles for the bod and size 8 on the ribbing. I finished it off with a mock turtle/funnel neck per The Girl’s request. She picked the colors, too. I almost went blind trying to knit this thing.